Although the first users have already received their Galaxy S24, the fact is that it is only today that the Galaxy S24 goes on regular sale, so the problem does not affect too many consumers at the moment.
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Until yesterday, Samsung was immersed in the pre-sale of its premium phones for 2024, the Galaxy S24, three models presented on January 17th and now available for regular purchase in any store.
However, those who made the special pre-order from Samsung encountered a small display issue, specifically with the vivid screen mode, which was unable to reflect colors with the vibrancy one would expect from a Samsung Galaxy.
This issue does not mean that the Galaxy S24 screen doesn’t look good enough, but its full potential should be achievable, and Samsung is aware of it
Complaints came through various channels, such as Reddit, forums, phone calls, or emails, and Samsung has decided to address the issue immediately and resolve it, taking advantage of the fact that a majority of users have not yet received their devices as of today.
This was confirmed by the three-star company in response to a developer who experienced this problem:
This has been reported by Forbes, which also mentions that although Samsung is working to fix the problem, there are no definite timelines for resolving this minor inconvenience.
Note: This content has been translated with an artificial intelligence tool, so the translation may be slightly inaccurate. The original version written by our editor is the Spanish version.