It's a bit of an unpleasant surprise for some users who have been unable to communicate across platforms since yesterday.
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According to the findings of 9To5Google, the Instagram support page reveals that starting this month, users will no longer be able to engage in conversations with Facebook accounts. This disconnection process implies that Instagram users won’t be able to initiate new conversations or make calls with Facebook accounts. Additionally, existing chats between the two platforms will become read-only, with no possibility of sending or receiving new messages in those chat threads.
It’s important to note that Facebook accounts won’t have access to the activity status of Instagram accounts, and they won’t be able to verify if sent messages have been read. Likewise, existing chat threads between Facebook Messenger and Instagram accounts will not transfer to the inbox on either platform. This is not entirely new, as it follows the closure of Messenger Lite last August.
Could be one of the first steps to bring Threads to Europe
Although Meta has not provided any details about this change, speculation suggests that the decision could be linked to Europe’s DMA (Digital Markets Act). This legislation imposes an obligation on major companies like Apple, Google, and Meta to offer interoperability with other messaging platforms. In relation to this, the American company wants to bring Threads to the old continent, so it might be a decision to appease European legislators. Therefore, it’s plausible that Meta is disconnecting Facebook Messenger and Instagram chats as part of the preparation to implement a new interoperability method that complies with DMA regulations.
DMA requires tech companies to enable users on their messaging platforms to exchange messages with users on other platforms. This implies that Meta would have to enable the possibility for Instagram users to communicate with WhatsApp users, even if they don’t have a Facebook account.
The disconnection of chats between Facebook Messenger and Instagram represents a significant change for users of both platforms. Despite speculations around DMA, there are other possible reasons that could have motivated this decision, such as reducing users’ dependence on Facebook or improving the overall experience for Instagram users. So far, Meta has not issued official comments on the matter.
Note: This content has been translated with an artificial intelligence tool, so the translation may be slightly inaccurate. The original version written by our editor is the the Spanish version